Return Policy
Overview
At Ghomvraxvit, we strive to ensure your satisfaction with our services and products. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
Digital Content
As a style inspiration gallery, our primary offerings include digital content such as design images, blog articles, and inspiration resources. Digital content is generally non-refundable once accessed or downloaded.
Physical Products
If you have purchased physical products through our website, you may return items within 30 days of receipt, provided they are:
- In their original condition
- Unused and unopened (where applicable)
- In original packaging with all tags and labels attached
Return Process
To initiate a return:
- Contact us at the email or phone number provided below
- Provide your order number and reason for return
- Receive return authorization and instructions
- Ship the item back using the provided return address
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10-14 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. Original shipping costs are non-refundable.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.
Contact Us
For questions about returns or to initiate a return request, please contact us at:
Email: info@ghomvraxvit.world
Address: 47 W 13th St, New York, NY 10011, USA
Phone: (201) 869-6024